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Out-of-scope work: How to avoid leaving over $100k on the table

With unrecovered out of scope work costing accounting and bookkeeping professionals over $100k per year on average, Australian firms are leaving money on the table.

Hear from our subject-matter experts about Ignition’s latest research insights on the cost of avoiding awkward situations, and the tools and strategies your firm can use to put an end to their undesired consequences.

Request your on-demand link

spark-orange_sRGB  Meet your Speakers



David New
APAC Head of region at Ignition



Rebecca Mihalic
Director at BusinessDEPOT



Julie Harris
Head of Research, AU at YouGov

spark-orange_sRGB About the session

Ignition’s first ‘State of client engagement’ report explores the impact that delaying awkward client conversations has on accounting professionals and their firms in Australia.

Having or avoiding awkward client conversations, whether about scope creep or late payments, is a part of everyday life—but it doesn’t have to be.

Request your on-demand link for this CPD eligible session to learn:

spark-orange_sRGB What are the top awkward client conversations accountants and bookkeepers face in Australia.

spark-orange_sRGB What is the financial cost of avoiding those conversations.

spark-orange_sRGB How avoidance also affects the wellbeing of accounting professionals and their teams.

spark-orange_sRGB What are the top strategies to eliminate those awkward conversations.

spark-orange_sRGB How technology can help.

Out-of-scope work:
How to avoid leaving over $100k on the table


Conditions for CPD points

  • CAANZ members may claim webinar attendance as CPD hours if personally satisfied it is professionally relevant and meets the CPD requirements set out in the CR 7 Continuing Professional Development requirements for CAANZ.
  • CPA Australia members may manually record webinar attendance in their CPD Diary if the activity increased knowledge or skills in relation to the member's job role or career aspiration.
  • IPA Members can enter their attendance to the webinar as structured CPD activity.
  • The Tax Institute members can record the webinar attendance as structured CPD if it is relevant to their role.