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In partnership with Ignition, Accountancy Age, conducted the Recession Proofing Your Firm Survey 2022 to understand how practices are future-proofing their clients and practices by leveraging technology to streamline the client engagement process. It also considers where accountancy practices are re-examining their account management strategies amid a myriad of macroeconomic challenges.
As part of this research, 76 accountants from firms of all sizes across the UK were asked as series of questions about how they have adapted their service offering in response to the economic slowdown, and the importance of client engagement