Meet your Speakers
ON-DEMAND MEMBER CPD WEBINAR
Out-of-scope work: How to avoid leaving over $100k on the table
With unrecovered out of scope work costing public practice firms over $100k per year on average*, Australian firms are leaving money on the table.
Hear from our subject-matter experts about Ignition’s latest research insights on the cost of avoiding awkward situations, and the tools and strategies your firm can use to put an end to their undesired consequences.
Request your on-demand link
About the session
Ignition’s first ‘State of client engagement’ report explores the impact that delaying awkward client conversations has on accounting professionals and their firms in Australia.
Having or avoiding awkward client conversations, whether about scope creep or late payments, is a part of everyday life—but it doesn’t have to be.
Request your on-demand link for this CPD eligible session to learn:
What are the top awkward client conversations accountants and bookkeepers face in Australia.
What is the financial cost of avoiding those conversations.
How avoidance also affects the wellbeing of accounting professionals and their teams.
What are the top strategies to eliminate those awkward conversations.
How technology can help.
HOST
Ethan Cooney
Senior Partnerships Manager at Ignition
EXPERT GUEST
Rebecca Mihalic CA
Director at BusinessDEPOT
EXPERT GUEST
Kristen Wydell FCA
General Manager, Professional Standards at CA ANZ
EXPERT GUEST
Julie Harris
Head of Research, AU at YouGov