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Monthly Office Hours with Ignition Council Members

Connect with fellow Ignition users and discuss new topics each month during Office Hours sessions 

These interactive monthly sessions are hosted by industry experts and give attendees the chance to connect with peers and learn in a small, group setting. 

On-demand webinars


 

Year-end Learning Week

Watch our Learning Week sessions and get set up for your best year-end yet with Ignition! 

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1. Prep your Ignition account for year-end
  • Import and update your clients in bulk 
  • Define and segment your client base 
  • Import and update your terms, services and notifications 
Watch on-demand
2. Communicating with your clients for year-end
  • Strategies to effectively communicate with clients
  • How to handle the price increase conversation
  • What tools you can use to make communication easy
Watch on-demand
3. Standardizing your services for year-end
  • Structuring & standardizing your services
  • Creating the ideal custom template for year-end
  • Creating an action plan to help you save time and maximize efficiency 
Watch on-demand
4. Engaging your clients in bulk for year-end
  • The power of bulk proposals during tax season
  • How to save time by preparing your year-end engagements in bulk
  • How to secure commitments from your clients
Watch on-demand
5. Renewing & re-engaging your clients for year-end
  • Strategies for making your renewals process more efficient 
  • How to renew existing clients in bulk 
  • How to make this your smoothest year-end yet
Watch on-demand

Rethinking Tax Season for 2023: Less burnout, more revenue and a better client experience

On-demand
On-demand


Didn't get your engagements out on time? You’re not alone. With deadlines looming around the corner, many firms are spending 60+ hours a week managing their tax clients... but it doesn't have to be that way! 

Join Dan Gertrudes & Steven Byler of Growthlab Financial to hear how they are transforming tax season. Hosted by Logan Graf of The Graf Tax Co., in partnership with Ignition.

What you'll learn:
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GrowthLab's "flatten the curve" approach to tax capacity management
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See a live example of how GrowthLab structures its engagements in Ignition
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How to leverage proposal options and video to deliver a better client experience
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Get an insider look at GrowthLab's real-time data as they rethink tax season
Watch on-demand

Re-engaging for 2023: It's not too late!

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On-demand


There's still time to re-engage those last clients for 2023! Join our "how-to" webinar, hosted by account manager Jesse, and learn actionable strategies for quickly sending renewal contracts. This webinar will also feature some of Ignition's newest features to make sure you're up to speed. 

What you'll learn:
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Segmenting clients based on engagement type
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Creating & sending proposals in bulk (with the help of Team Ignition!)
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Service export & renewal
Watch on-demand

How to use automation in your end-to-end client engagement process

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On-demand

 

Join account manager Jesse as he demonstrates the power of automation for year-end. Learn to automate and engage your new and existing clients using both Ignition and other technology. 

What you'll learn:
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Prepping for year-end
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Engaging clients through Ignition
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Taking advantage of templates & bulk proposals
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The power of Zapier automation
Watch on-demand

Learn from the Best: Scale your firm like a pro this year-end

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On-demand

 

Learn how to scale your firm this year-end from account manager Neal and three experienced Ignition customers - Ami Hassler of Perkis CPA, Marcus Mire of MireGroup CPAs and Aaron Welch of ACW Consulting. Hear first-hand accounts of what has worked in the past, plus opportunities for improvement in the future.

What you'll learn:
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Selecting the best clients for your firm
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Managing capacity & improving your process
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Communicating with your clients
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How to grow your firm at scale
Watch now

A practical look at how to scale effectively this year-end

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On-demand


Join Ekin, Maria and Reid to learn how to master year-end at scale with Ignition. This webinar is tailored for those new to Ignition in the past year and will help you understand how to: 

What you'll learn:
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Build scalable processes to grow with success this year
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Optimize your use of Ignition to make this year-end a breeze
Watch now

Preparing your Ignition account for year-end

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On-demand

 

 

Join account managers Cindy and Isabelle as they share best practices to help you prepare for a stress free year-end with Ignition. This is an excellent webinar for those going through year-end for the first time as an Ignition user. 

What you'll learn:
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How to create the ultimate year-end checklist
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Communicating change and re-engaging with your clients
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Optimizing your settings for maximum efficiency
Watch now

Tax Planning: How to prepare your firm and customers for tax season

On-demand
On-demand

 

 

Join Ignition account managers Neal, Ekin, and Reid for a webinar on planning for tax season. We'll share a timeline and to-do list to make this tax season as stress-free as possible. This webinar will also help you develop your tax pricing strategy and identity opportunities for revenue and growth. 

What you'll learn:
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Preparing your Ignition account
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Engagement and pricing strategies
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Planning client communications
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Efficiently preparing proposals
Watch now

Cloud Tech & Taxes: A Panel Discussion (United States)

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On-demand
 
Watch our panel discussion with American tax firms and Ignition to uncover useful cloud technology and workflows to help you streamline and make this your best tax year ever.
 

We are thrilled to welcome the following panelists for this discussion!

  • Lisa K Bloomfield from Wasatch CPA Services
  • Sandy Johns from Revolution Financial Solutions, LLC
Watch now

Cloud Tech & Taxes: A Panel Discussion (Canada)

On-demand
On-demand

 

 

Watch this panel discussion with Canadian tax firms and Ignition to uncover useful cloud technology and workflows to help you streamline and make this your best tax year ever.

We are thrilled to welcome the following panelists for this discussion!

  • Clayton Achen from Achen Henderson CPAs
  • Garett Froese from ATMOS Financial Services Inc.
  • Emily Hoult from Rice & Company LLP
Watch now

Growth Masterclass: How to plan for a successful year-end

On-demand
On-demand


Join us as we uncover what makes for a successful year-end for our fellow accounting professionals, Phil Gaudiano, CPA from Polygon Advisory Group LLC & David Villiotti from Villiotti & Associates.
If you’re looking for ways to improve your year-end workflow, this is the session for you! 

What you'll learn:
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Preparation methods
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Strategy
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Tech stack

Growth Masterclass: Tips & tricks for marketing your firm and services

On-demand
On-demand


Marketing is a crucial part of every business and Ignition is here to help! Join industry professionals Jennie Moore from Moore Details Inc. and Anne Napolitano from Anne Napolitano Consulting Inc. as they navigate through different ways to effectively market your firm and services. 

What you'll learn:
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Marketing strategies
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App stacks
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Success stories
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Best practices to help you increase social engagements and drive-in quality leads

Growth Masterclass: Effectively selling accounting services

On-demand
On-demand

 

Join us as we dive into the sales process for effectively selling accounting services. Marie Phillips from Connected Accounting LLC and Dan Gertrudes from GrowthLab Financial Services, Inc. will share their expertise. 
 
What you'll learn:
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Lead sources
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Discovery and qualification
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How to close the sale

Making the switch from Classic to New Proposal Editor with Pipeline view

On-demand
On-demand


Join Ignition Account Manager, Cindy Duong as she helps you navigate the move from the Classic to New Proposal Editor. With the introduction of the Pipeline feature in July, there has never been a better time to make the transition.

What you'll learn:
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Practical strategies for making the switch
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New features available in the proposal editor including Pipeline view

Payments - a round table discussion on getting paid and managing A/R

On-demand
On-demand


We're excited to host Heather Retsky from Heather Retsky Tax Prep, Jeremy Wells from JWellsCFO, and Kristen Keats from Sherwood Tax & Accounting in a discussion around best practices and modern approaches to billing and A/R management.

Love getting paid? You won't want to miss the advice from this outstanding panel! 

Pricing & Packaging Your Services

On-demand
On-demand

A solid pricing strategy is essential to business success yet it's often left in the too-hard basket. Ignition is here to help make it easier for you to set pricing that reflects the value you deliver and get paid with ease.

 

 

This session explores:
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Practical advice on how to best format your services and templates
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Aligning your strategy and pricing
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Improving and managing your client experience through Ignition

Bootcamp 4.0

Whether you've been a customer for 5 years or you've just started using Ignition, this free webinar series will help you set your business up for success.

 

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What's new in Ignition

Join us for a tour of the latest features and how you can use them to improve your client engagement experience.

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Creating a beautiful first experience

Learn how to create a beautiful first impression when using Ignition to engage your clients.

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Optimizing services & proposal options

Can you send out a proposal in under a minute? Optimize settings and get templates set up to save time!

Watch recording

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Payments Masterclass

Learn everything you’ll need to know in order to use Ignition payments comfortably and confidently.

Watch recording

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Zapier & advanced tips

Learn pro tips for the advanced user of Ignition covering start to end client communications, reporting, and how to use Zapier to automate.

Watch recording

How to Effectively Engage tax clients using Practice Ignition - A Practical Plan

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On-Demand

 

 

Watch Josh Lance from Lance CPA Group and Practice Ignition's industry vet Paul McCarthy as they walk you through how to set up and execute a hands-off tax season this year using Practice Ignition

-Learn the key elements of an end-to-end client engagement process for tax season

-How to Prepare and Optimize your Practice Ignition account for next tax season

-How to bulk engage your tax clients this year

-Best Practices on Bulk Engaging your tax clients

How Brooklyn FI achieved 100% YoY growth with the help of Practice Ignition

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On-demand

 

 

Learn how to make technology your competitive advantage with Marie Phillips

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On-demand

 

Learn how Marie Phillips has grown her firm Connected Accounting by using technology as a competitive advantage. She not only has a robust cloud tech stack in her own practice, but she also uses technology and process automation to set her firm apart from more traditional accounting firms.

In this session we will explore: 

  • What contributed to Connected Accounting's growth throughout 2021
  • What technology they use and what impact this has had on the firm's growth
  • Marie’s experience using many of Practive Ignition’s key features, including automated payments, Proposal Options, zaps, and how these have improved Connected Accounting's onboarding processes and client acceptance 

Practice Ignition & Xero Practice Manager - The New Experience

Watch On-Demand
Watch On-Demand

 

 

Join Sarah and Isabelle from Practice Ignition and as they delve into the new XPM integration features and demonstrate how you can build out complex workflows at both a proposal and client level.

In this session we will explore:

  • NPE & XPM product updates
  • A comparison of features and functionality between the legacy and new integrations
  • A practical demonstration on how you can setup your workflows for common scenarios
  • How to use the new functionality with multiple projects and proposal options

Cloud, Tech, Taxes - a panel discussion (US)

On-demand
On-Demand
 
Join three of your accounting professional peers, Marcus Mire CPA of The Mire Group, Phil Gaudiano of Polygon Advisory Group LLC and Shane Mason of Brooklyn FI Tax to learn how to streamline your tax season.

Host, Sarah Courtney, and our panelists will dive into a number of questions including;

(1) What processes are most important to iron out before tax season starts?

(2) What technology helps streamline those processes?

(3) How to get started with automation and how to scale if you've already started?

Cloud, tech, & taxes - a panel discussion (Canada)

On-demand
Watch on-demand

 

Watch on-demand our expert panel with three of your accounting professional peers as we discuss innovative ways to streamline your tax season this year.

We're pleased to have three Canadian accounting experts David DiNardo of Evolta Inc, Clayton Achen of Achen Henderson LLP and Bridget Noonan of Clearline CPA to discuss all things cloud, tech, and taxes.

What we'll cover:

  • What processes are most important to iron out before tax season starts
  • What technology helps streamline those processes
  • How to get started with automation, and how to scale if you've already started

 

Watch on-demand: How to package and price your services

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Watch on-demand

 

Join industry legends Ryan Lazanis of Future Firm (ex. Xen accounting) and Paul McCarthy Practice Ignition Account Manager & industry vet as they share actionable advice around pricing and selling your services.

They’ll run through pricing methodologies, how to package your services to get the most value + their own experiences - good and bad. 

Later in the session Account Managers Alexa & Ruby will hop in to show you how PI can help implement everything learned within PI (options, NPE, and templates).

What you'll take away:

  • Intro to different pricing methodologies
  • How to create packages
  • How to use Options to upsell
  • The firm-wide benefits of using package pricing
  • How to use Templates to standardize your packages

How AccountAbility Inc. improved their workflow with Process Mapping

Watch On-demand
Watch On-demand

 

 

Join us for this post-tax season webinar to learn about how Kevin Smoot owner of AccountAbility was able to approach this tax season with confidence after ironing out their processes during a series of process mapping sessions with Ruby Tigbayan. 

Key takeaways:
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What last tax season looked like for AccountAbility Inc + their tax process pain points
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What a process mapping session with Practice Ignition revealed about their practice and processes
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How they benefitted from a process mapping session
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What tax season looked like for AccountAbility Inc this year
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Favorite Practice Ignition features/automation and advice for other firms
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How to get your own PI Process map! 

Reviewing systems, Change management & Project Planning process - How to choose the right software for your business

Watch On-demand
Watch On-demand

 

 

Join our own Workflow wizards Paul, Ruby & Emily in this practical webinar on how to choose and implement the right technology/app stack for your practice as we unpack the basics of workflow mapping and how it can be a useful tool to enhance your business processes.

Key takeaways:
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What is workflow mapping and how can it benefit your practice 
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How to choose the right software for your firm
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How to audit your own processes and identify the real problems to solve
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Managing change - how to plan and implement new systems and workflow
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Ways to automate and create more efficient workflows that will reduce your admin time significantly using Zapier
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The positive impact this will have on your practice and overall client experience

Would you like to speak with your Account Manager?

Email us by following the link below and we'll get in touch!